Return Policy: Express Metals Outlet is committed to ensuring you receive a quality, on-time product. If we make an error with your order, we will work to make it right, quickly and in the most customer-friendly way possible.
To initiate a return request, contact your local Express Metals Outlet either by phone or email within 15 business days of delivery of the material.
When you place an order with us, please ensure that the sizes, quantities, materials, packing and shipping requirements are correct. In addition, please retain your order confirmation for your records until your order is properly received at your facility.
If we made a mistake, we will work quickly to correct the error and:
All requests for return of material must be initiated within 15 business days of delivery of material.